Requests

Client message Looking for a refresh before a weekend event.

Private note No private note.

Client message First visit. Open to recommendations.

Private note New client. Mentioned she gets nervous with big changes, so start with a careful consult and show length before cutting. Likes soft, polished styling.

Client message Prefers a quiet appointment if possible.

Private note Usually books around work calls. Prefers a quiet chair when available and likes low-fragrance products. Interested in easy upkeep more than a dramatic change.

Client message Interested in adding a conditioning treatment.

Private note Color history is a little unclear. Ask about box color before mixing and do a strand check if lifting. Likes bright results but wants the grow-out soft.

Client message Would like a consultation before the service starts.

Private note Has a weekend event coming up. Prioritize shine, face-framing polish, and a finish that will photograph well. Usually prefers text reminders.

Client message Needs help choosing the right length.

Private note Trying to grow out old layers. Avoid removing too much length and focus on shape, movement, and a maintenance plan she can follow at home.

Client message Sensitive scalp, please use gentle products.

Private note Sensitive to heat styling near the hairline. Keep iron temperature moderate and check comfort before finishing spray.

Client message Flexible on timing if another slot works better.

Private note First visit from Instagram. Wants guidance but appreciates clear pricing before add-ons. Note any formula used for future refreshes.